LEGAL

Privacy Policy

Last Updated: October 5, 2026

The Quince Playbook respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website, communicate with us, or use The Quince Playbook services.

01

Information We Collect

We may collect information that you voluntarily provide when using The Quince Playbook, contacting us, creating an account, communicating through our website, or using our planning tools.

This information may include:

  • Name
  • Email address
  • Phone number
  • Account and login information
  • City or state
  • Event and quinceañera planning information
  • Budget and expense information you choose to enter
  • Vendor information you choose to save
  • Sponsor and court information you choose to enter
  • Documents or planning information uploaded by you
  • Messages and communications sent to us
02

Information Collected Automatically

When you access our website or services, certain technical information may be collected automatically.

This may include:

  • Device type
  • Browser type
  • IP address
  • Pages visited
  • General website usage information
  • Approximate geographic information
  • Referral or traffic source information

This information may be used to maintain our services, understand website performance, improve user experience, prevent abuse, and identify technical problems.

03

How We Use Information

We may use information collected through The Quince Playbook to:

  • Provide and operate our website and planning services.
  • Create and maintain user accounts.
  • Save and display planning information entered by users.
  • Respond to questions and customer support requests.
  • Send service-related notifications and account communications.
  • Send SMS communications when a user has provided appropriate consent.
  • Improve our website, application, features, and user experience.
  • Protect our services against fraud, misuse, or security threats.
  • Comply with applicable legal and regulatory obligations.
04

Event Planning Information

The Quince Playbook allows users to enter information related to quinceañera planning, including budgets, expenses, vendors, sponsors, court members, schedules, documents, and other event details.

This information is used to provide the planning features requested by the user and to maintain their event information within the service.

Users should only enter information that they are authorized to provide.

05

Service Providers

We may use service providers that help us operate our website, application, communications, hosting, payment processing, customer support, analytics, security, and other technical services.

These providers may process limited information when necessary to perform services on our behalf and are not authorized by us to use that information for their own unrelated marketing purposes.

SMS PRIVACY
06

Mobile Information & SMS Consent

The Quince Playbook takes additional measures to protect information collected for SMS communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

SMS opt-in information and consent are used only for the messaging program for which you provided consent and will not be sold, transferred, or provided to outside organizations for their own marketing or promotional purposes.

Service providers supporting functions such as customer service, messaging delivery, or technical operations may process information only as necessary to provide those services on our behalf.

Text messaging originator opt-in data and consent are excluded from any other data-use category and are not provided to outside parties for their independent use.

07

SMS Communications

If you choose to opt in to SMS communications from The Quince Playbook, you may receive messages related to customer support, account or service notifications, planning updates, product updates, reminders, promotional messages, or other communications consistent with the consent you provided.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at [email protected] .

View SMS Terms →
08

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and maintain security.

Your browser may allow you to disable or manage cookies. Disabling certain cookies may affect the functionality of some portions of our website.

09

Payment Information

If paid services are offered, payments may be processed by a payment processor rather than directly by The Quince Playbook.

Payment processors may collect information necessary to complete transactions according to their own privacy and security practices.

The Quince Playbook does not intentionally store complete credit or debit card numbers on its own servers unless specifically disclosed.

10

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain user accounts, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, application, electronic transmission, or storage system can be guaranteed to be completely secure.

12

Your Choices

Depending on the services you use, you may be able to update certain information through your account or by contacting us.

You may unsubscribe from marketing email communications using the unsubscribe option included in applicable emails.

You may unsubscribe from SMS communications by replying STOP.

13

Children's Privacy

The Quince Playbook is intended primarily for parents, guardians, families, and individuals organizing quinceañera celebrations.

Our services are not directed to children under the age of 13, and we do not knowingly request personal information directly from children under 13 without appropriate authorization.

Parents or guardians may choose to enter information relating to family members as part of the event-planning process.

14

Third-Party Links

Our website or services may contain links to websites or services operated by other organizations.

We are not responsible for the privacy practices, content, or security of websites or services that we do not operate.

We encourage users to review the privacy policies of any external service they choose to use.

15

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page may be revised.

We encourage users to review this Privacy Policy periodically.

16

Contact Us

If you have questions about this Privacy Policy or how The Quince Playbook handles information, contact us at:

The Quince Playbook [email protected] thequinceplaybook.com
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